Please check back for updates as we finalize the conference agenda for 2019.

2018 Speakers

Ahmed-AlhakbaniH.E. Ahmed Alhakbani
Governor, General Customs Authority Saudi Customs


In 2017, H.E. Ahmed Alhakbani was appointed by King Salman as the Director General of the Saudi Customs Directorate.

In March 2018, the Saudi Customs Directorate was changed into the General Customs Authority, with Mr. Alhakbani as the Governor and a board member.

Mr. Alhakbani is the Chairman of King Fahad Causeway Authority and the Chairman of Tabadul Co.. He is also a board member at the Saudi Food and Drug Authority, Saudi Airlines, Flyadeal, National Gas and Industrialization Company (GASCO) and Natural Gas Distribution Company.

Before joining Saudi Customs, he was the Deputy Minister of Foreign Trade at the Ministry of Commerce and Investment (2016), overlooking the international commercial attaché offices as well as serving as the Secretary General and a board member of The Saudi Export Development Authority (Saudi Exports) (2013-2017).

Mr. Alhakbani had formerly worked in many capacities in both the public and private sectors of Saudi Arabia. He worked for Microsoft , Cisco systems, Ministry of Foreign Affairs and the Ministry of Higher Education.

During his career, Mr. Alhakbani was also involved in technology startups in different capacities as an investor, co-founder and involvement in delivery.

Mr. Alhakbani earned is bachelor’s degree in Computer Information Systems at King Saud University in Riyadh, earned his MBA from INSEAD, and completed executive education courses at London School of Economics and IMD.

Angela-BaileyAngela Bailey
Chief Human Capital Officer, U.S. Department of Homeland Security


Angela Bailey has dedicated more than 35 years to public service, with close to 30 of those years in human resources.

Ms. Bailey was appointed as the Department of Homeland Security’s Chief Human Capital Officer (CHCO) in January 2016. She is responsible for the Department’s human capital program, which includes human resources policy, systems, and programs for strategic workforce planning, recruitment and hiring, pay and leave, performance management, employee development, executive resources, labor relations, work/life and safety and health.

She also served as the Chief Operating Officer (COO) for the U.S. Office of Personnel Management (OPM) from November 2013 to January 2016. In this role, she provided overall organization management to improve OPM’s performance, mission and goals through strategic and performance planning, measurement, analysis, and regular progress assessment. She was also responsible for managing OPM’s human, financial, acquisition and information technology to achieve OPM’s program results efficiently, economically, and effectively.

Other roles at OPM included serving as Deputy Associate Director for Recruitment and Hiring and Associate Director for Employee Services, including as the agency’s CHCO. In that role, she was responsible for the design, development and implementation of government-wide human resources policy, systems, and programs for strategic workforce planning, recruitment and hiring, pay and leave, performance management, employee development, executive resources, labor relations, and work/life. In addition, she led OPM’s implementation of the President’s Veterans Employment Initiative, which resulted in 20-year highs in terms of the percentage of new federal employees who are veterans. As the CHCO for OPM, she also oversaw the agency’s internal human resources office. Ms. Bailey also spearheaded OPM’s flagship initiative on hiring reform, and the Pathways Programs for students and recent graduates, including the Presidential Management Fellows Program.

Ms. Bailey began her career with the Social Security Administration. She later worked for the Department of Defense in several different components and Defense agencies. She has served in many roles, including Budget Analyst, Labor Relations Officer, and as the Director of Human Resources for the Defense Contract Management Agency.

Ms. Bailey has a master’s degree in Leadership from Bellevue University and participated in Harvard University’s Kennedy School National Preparedness Leadership Initiative for Executives in 2012.

Alan-BersinAlan Bersin
Senior Advisor, Covington & Burling, LLP; Former DHS Assistant Secretary for International Affairs;
Former CBP Commissioner


Since leaving public service in January 2017, Alan Bersin has served at the global law firm of Covington & Burling as a Senior Advisor to the Firm;

as an Inaugural Fellow in the Homeland Security Project at the Belfer Center at the Harvard Kennedy School of Government; and as a Global Fellow at the Wilson Center for International Scholars in Washington D.C. He is Chairman of BorderWorks Group, a consulting firm specializing in matters of Border Security and Management, including infrastructure projects on U.S. land borders with Canada and Mexico.

Between 2012 and 2017, Bersin served (at various times) as Assistant Secretary for Policy & International Affairs and Chief Diplomatic Officer in the U.S. Department of Homeland Security (DHS). In those capacities, Bersin led DHS’s transnational engagement, served as the principal advisor to the Secretary on international affairs, and oversaw the Department’s strategic planning and policy formulation functions. Between 2012 and 2015, Bersin served as Vice President of INTERPOL for the Americas Region and as a member of the INTERPOL Executive Committee. He served through 2016 as Chair of the Advisory Committee for the International Policing Division Steering Committee of the International Association of Chiefs of Police (IACP).

From 2010 to 2011, Bersin served as Commissioner of U.S. Customs and Border Protection, a position from which he oversaw the operations of CBP’s 58,000-employee work force and managed an operating budget of more than $12 billion. Bersin guided CBP’s efforts to secure the nation’s borders and mitigate threats while expediting lawful trade and travel. In 2009, Bersin served as Assistant Secretary and Special Representative for Border Affairs in the Department of Homeland Security. In this capacity, he served as lead representative for DHS on border affairs and strategy regarding security, immigration, narcotics, and trade matters as well as for coordinating the Department’s security initiatives along the nation’s borders.

Prior to his DHS experience, President Bill Clinton appointed, and the U.S. Senate confirmed, Bersin to serve in the Department of Justice as U.S. Attorney for the Southern District of California. Bersin served as the U.S. Attorney for nearly five years, during which time he was the Attorney General’s Southwest Border Representative responsible for coordinating federal law enforcement on the border from South Texas to Southern California.

Bersin has also held numerous distinguished state and local government positions, including serving as California’s Secretary of Education, Superintendent of Public Education in San Diego, and Chairman of the San Diego Airport Authority. Before entering public service, Bersin was a senior partner in the law firm of Munger Tolles & Olson. He is a member of the Council on Foreign Relations and the Pacific Council on International Policy. He received his A.B. in Government from Harvard College (magna cum laude) from where he was selected as a member of the All East, All New England and All Ivy Football Teams. In 1995, he was named to the Harvard University Athletic Hall of Fame. From 1969 to 1971, Mr. Bersin attended Balliol College at Oxford University as a Rhodes Scholar. In 1974, he received his J.D. from the Yale Law School.

Douglas M. Browning
Principal of DM Browning & Associates;
Former Deputy Commissioner, U.S. Customs and Border Protection


Douglas M. Browning is Principal of DM Browning & Associates; Former Deputy Commissioner, U.S. Customs and Border Protection.

He provides counsel and consulting serves to meet international domestic clients’ needs to move their goods and services across international borders in an efficient, seamless and compliant manner to meet the demands of global trade.

Between 2004 – 2018 Mr. Browning has provided Global Customs and Border Modernization and Strategic Trade and Supply Chain Solutions. As Senior Corporate Executive for Sandler and Travis Trade Advisory he managed international business development efforts and overseeing the global expansion of customs modernization and border security initiatives to foreign governments and multinational business interests. Also responsible for delivering STTAS’ suite of comprehensive international trade and customs consulting services, project management, customs and trade compliance programs, data management and information services, and training programs to both the public and private sectors.

During this time Mr. Browning also served as Of Counsel for Sandler, Travis and Rosenberg, P.A., a leading customs and international trade law firm; Global Customs Counsel, Tax Staff, Office of Finance, General Motors Corporation.

From 2002 to 2004 he served as Deputy Commissioner, U.S. Customs and Border Protection. In a newly formed agency he was responsible for a budget of $5.1 billion and over 40,000 employees combining the functions formerly performed by customs, immigration, Border Patrol and agricultural authorities. Leading the organization’s executive management team and overseeing the process for identifying, training and selecting individuals to be part of that team. He was also responsible for the development, implementation and evaluation of agency-wide programs, policies and procedures as they relate to our border security, law enforcement, and trade compliance and facilitation missions.

Enrique-CanonDr. Enrique Canon
Director General of Uruguay Customs
Chairperson of the World Customs Organization Council


Enrique Canon is currently the Director General of Uruguay Customs and the Chairperson of the World Customs Organization Council.

He was appointed as Director General of Uruguay Customs for a second consecutive term by the President of the Eastern Republic of Uruguay, Dr. Tabaré Vázquez, on March 3, 2015, after being selected for the position by the Minister of Economy and Finance, Danilo Astori.

Mr. Canon became Director General of Uruguay Customs for the first time during President Mujica’s Administration, after being selected for the position by the then Minister of Economy and Finance, Fernando Lorenzo.

Between April 2012 and June 2014 he held the Vice-Presidency of the World Customs (WCO) for the Americas and Caribbean Region.
On July 8, 2017 he was elected Chairperson of the WCO Council, the supreme body of Organization, which gathers the Customs Administrations of 182 countries.

Until his appointment as Director General of Uruguay Customs, Mr. Canon had been the General Coordinator of the Uruguay Customs Modernization Process, and carried out a successful career in both the private and public sphere, based on his professional and teaching background.

Mr. Enrique Canon Pedragosa was born in Montevideo, on December 30, 1952.

He holds a Bachelor’s Degree in Accounting, from the Faculty of Economy of the University of the Republic (Uruguay), where he graduated in 1994. He graduated from ‘Universidad de la Empresa’ (Uruguay) in 2005, where he obtained his Masters in Business Administration.

Mr. Canon obtained his postgraduate degree ‘Diploma in Economy for non-Economists’ at the Faculty of Social Sciences of the University of the Republic (Uruguay) in 2008. He also graduated from the University of Stockholm (Sweden), where he obtained his Bachelor´s Degree in Business Administration in 1984.

Jacques-CloutierJacques Cloutier
Vice President, Operations Branch
Canada Border Services Agency


Jacques Cloutier was appointed Vice-President of the Operations Branch on November 27, 2017.

Prior to his roles as Associate Vice-President of the Operations Branch and as Director General for the International Region, he held a number of senior executive positions related to national security at Public Safety, the Privy Council Office and the Communications Security Establishment.

In 1995, Jacques joined the Organization of American States and was part of the joint OAS/UN human rights mission in Haiti. His work involved the investigation of human rights violations alleged to have been committed by Agents of the State, capacity building and strengthening of government structures, principally in the policing, judicial and detention sectors.

He is a graduate of the Université de Sherbrooke and joined the Public Service in 2002, after completing a Master’s Degree in Business Administration.

John-CoyneDr. John Coyne
Head, Border Security, Australian Strategic Policy Institute


Dr John Coyne joined the Australian Strategic Policy Institute as the inaugural head of the Border Security Program in February 2015.

John came to ASPI from the Australian Federal Police, where he worked on transnational serious organised crime, national security, and counter-terrorism. Over the last twenty five years he has been an intelligence professional at tactical, operational, and strategic levels across a range of military, regulatory, national security and law enforcement organisations. During this period he has worked extensively in the ASEAN region, delivering a range of bilateral research projects. His more recent work in this area has focused on people smuggling globally and enhancing multilateral ASEAN information exchange regarding non-traditional illicit commodity flows.

John’s PhD examined strategic intelligence in law enforcement targeting transnational serious and organised crime. He has written and published on a range of border security and intelligence issues. He has been a Winston Churchill Fellow and a Vincent Fairfax Fellow.

Fabrizio-Di-CarloFabrizio Di Carlo
Forensic and Police Data, INTERPOL


Mr. Fabrizio Di Carlo is an Italian police officer seconded with the Operational Support and Analysis Directorate of the INTERPOL General Secretariat in Lyon.

His career into the Italian police started in 1993.

He joined INTERPOL HQ in July 2010 leading various initiatives in the area of document abuse with G7, FRONTEX, and ICAO.

He is member of INTERPOL Border Management Task Force that leads and coordinates INTERPOL initiative involving border security and integration of INTERPOL policing capabilities within existing national border systems.

He supports and assists INTERPOL member states in the implementation of national standard operating procedures for the full use of the INTERPOL databases at national level.

He represents INTERPOL within international fora and in working groups to strengthen the security of international borders and to prevent counterfeiting, forgery or fraudulent use of identity papers and travel documents by enhancing passenger security procedures.

Prior to joining INTERPOL he worked from 1996 to 2010 to the Italian Criminal Police Central Directorate as INTERPOL’s National Security Officer (2001-2010) and Italian representative within different INTERPOL Advisory Group (2003-2010).

Annick-FebreyAnnick Febrey
Director of Government and Corporate Relations
The Human Trafficking Institute


Annick previously worked for Human Rights First as senior associate for their anti-trafficking campaign, leading their advocacy efforts directed at disrupting the business of human trafficking.

During her tenure, Annick testified before Congress and has been quoted in numerous print and online news sources. Before joining Human Rights First, her past work included Oxfam America and International Justice Mission where she advocated for policies to make U.S. foreign assistance more transparent and accountable and campaigned for more effective U.S. anti-human trafficking policies abroad. Earlier in her career, Annick worked for the White House Fellows Program following nearly two years mobilizing grassroots constituencies for a Presidential campaign. She began her career working for the U.S. Senate Committee on Health, Education, Labor and Pensions. Annick received a B.A. in policy studies from Dickinson College.

Krum-GarkovKrum Garkov
Executive Director, eu-LISA


Krum has more than 15 years of cross-cultural experiences spanning the public and private sectors.

Prior to taking up the Executive Director post in eu-LISA in November 2012 Mr Garkov was the Operations Director for Experian Group ltd., a leading global information provider serving the finance industry. Prior to that, he was a Program Manager at Hewlett Packard. Mr Garkov has also served the National Revenue Agency and the Centre for Mass Privatization in Bulgaria. Krum holds a M.Sc. in Computer Technologies from Technical University (Varna, Bulgaria) and an MBA in Information Systems from Stevens Institute of Technology (New Jersey, United States).He received executive education from the London School of Business & Finance (London, United Kingdom) with a Master of Business Administration in Management Consulting.

Krum is a goal-oriented, innovative technology strategist that likes to drive large-scale global operations in order to optimize IT portfolio management and operational efficiency.

Antti-HartikainenAntti Hartikainen
Director General, Finnish Customs


Mr. Antti Hartikainen is the Director General of the Finnish Customs. He has worked previously in the Finnish Border Guard, where he made the rank of Colonel before moving to Customs in May 2012.

In Border Guard Mr. Hartikainen begun his career in 1984 from the level of working at a Border Guard Station and gradually moved to the positions of Director for International Affairs and the Head of Finance and Planning in the BG Department of the MoI.

On the international level Mr. Hartikainen’s career is equally long and varied. His international career spans from position of the Head of EU Integrated Border Assistance Mission in Libya (EUBAM Libya) to working as the Team Leader of the EU Advisory Group to the Republic of Armenia and e.g. Deputy Head of EU Border Assistance Mission to Moldova and Ukraine (EUBAM Moldova and Ukraine).

Dr-Katy-HaywardDr. Katy Hayward
Reader in Sociology, School of Social Sciences, Education and Social Work
Queen’s University Belfast


Dr Katy Hayward is Reader in Sociology, a Fellow of the Senator George J. Mitchell Institute for Global Peace, Security and Justice and a member of the Centre for International Borders Research at Queen’s University Belfast.

She has twenty years’ research experience on the impact of the EU on the Irish border and peace process, including as part of the EU FP5-funded EUBorderConf [EU and border conflicts] project and the current SSHRC-funded ‘Borders in Globalization’ programme. She is the author of over 100 publications, including most recently Bordering on Brexit (2017), Dynamics of Political Change in Ireland (2017), UK Withdrawal and the Good Friday Agreement (2017, with David Phinnemore). Katy has presented widely on the topic of Brexit and Northern Ireland/Ireland, and has given evidence on this before parliamentary committees in both the UK and the Republic of Ireland. Outside the University, she is a Board Member of the Centre for Cross Border Studies and Conciliation Resources.

Erich-KieckErich Kieck
Senior Trade Facilitation Specialist, World Bank


Erich is a Senior Trade Facilitation Specialist at the World Bank Group.

In this capacity he provides advisory support on Bank TF, border coordination and Customs reform programs. Erich has served as the Director for Capacity Building at the WCO from 2011 to 2015. Before joining the WCO he was responsible for Customs legislation, policy and procedures at the South African Revenue Service. Erich holds a master’s degree in international economic law and his professional focus areas include organizational development, regional economic integration and coordinated border management.

Jeff-LennonJean-François (Jeff) Lennon
Vice-President Sales & Marketing
Executive Board Member Vision-Box HQ – Lisbon, Portugal


Senior executive with over 20 years of experience in the security industry, Jean-François (Jeff) Lennon is Vice-President for Sales & marketing, and Executive Board Member at Vision-Box™, leading provider of Automated Border Control and multi-modal biometric-based Identity Management Solutions.

Since he joined Vision-Box in early 2012, Jeff has embarked on wide-ranging projects, having spearheaded the exponential growth of the company during the last 6 years. He is currently overseeing strategic & sales responsibilities of seven offices around the world, and is in charge of the long-term growth plan of the company, towards collective goals of security, safety and quality of life.

Subsequent to Vision-Box’s well-known success, as well as to numerous speaking engagements and participation in various renowned industry events, Jeff has a growing reputation as undoubted industry expert. In fact, his proficiency combines transversal entrepreneur, managerial and leadership skills, remarkable strategic thinking with a profound understanding of transformational trends, backed-up by a strong IT & technical background and an extensive experience in Public and Industrial Security and Safety matters.

Just before joining Vision-Box, he worked over 15 years in various positions and countries for two major players in the Security and Building Technologies industries, namely Tyco Fire & Security and Siemens, where he was exposed to very competitive environments, broad and enriching market insights, as well as intensive international experiences by repositioning, developing and opening diverse markets in a number of regions.

Jeff Lennon holds a Bachelor Degree in Social & Economics Science, as well as a Computer Science Degree and completed his academic background with a Master in International Management when he came to live in Portugal in 2009.

Half French, half British, born in Germany and married to a Portuguese woman, Jeff has two children and lives in Lisbon, Portugal… in-between flights around the world!

David-LunaDavid M. Luna
CEO and President, Luna Global Networks & Convergence Strategies LLC


David M. Luna is the CEO and President of Luna Global Networks & Convergence Strategies LLC – a new global advisory consultancy that is helping to advance and harness new energies and partnerships to counter illicit trade, illicit markets, and related converging security threats.

A former U.S. Diplomat and national security official, Mr. Luna is a frequent speaker on transnational threats, international affairs, geopolitical risks, illicit trade and the global illegal economy (“dark side of globalization”) including transnational organized crime, corruption, money laundering, terrorist financing, IPR enforcement, counterfeit and pirated goods, cybersecurity/cybercrime, environmental crime, and smuggling/trafficking crimes that impact the US homeland, and destabilize global security and world order.

With over 21+ years of Federal Service in the U.S. Government, Mr. Luna held numerous senior positions with the U.S. Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INL), including directorships for national security, transnational crime and illicit networks, and anti-corruption and good governance; and served as an advisor to the Secretary’s Coordinator for the Rule of Law. Mr. Luna also served as an Assistant Counsel to the President, Office of the Counsel to the President, The White House; Special Assistant, Office of the Secretary, Congressional and Inter-Governmental Affairs, U.S. Department of Labor; and Law Clerk and Special Assistant to the Minority Counsel, U.S. Senate Committee on Banking, Housing, and Urban Affairs, Special Committee on Investigations.

Mr. Luna previously served as the President (Chair) of the OECD Task Force on Countering Illicit Trade; Chair and Vice Chair of the APEC Anti-Corruption and Transparency (ACT) Working Group, U.S. Coordinator, APEC ACT Pathfinder Dialogues on Fighting Corruption and Illicit Trade; co-Chair of the U.S.-China Anti-Corruption Working Group of the Joint Liaison Group (JLG) on Law Enforcement; Vice Chair of the World Economic Forum’s Global Agenda Council on Illicit Trade and Organized Crime (and Member of the Human Trafficking Task Force); co-Chair G-7 Experts Group on Combating Illegal Wildlife Trade; U.S. Coordinator, Dialogues on the Crime-Terror Nexus and Dismantling Transnational Illicit Networks; U.S. Representative, Global Forum on Fighting Corruption II-VI; and other diplomatic initiatives and public-private partnerships on anti-crime and global security.

Mr. Luna is a graduate of the U.S. Army War College and received his B.A. from the University of Pennsylvania and his J.D. from The Columbus School of Law, The Catholic University of America.

Brian-MasseBrian Masse
Member of Parliament, Windsor West, Canada


Brian Masse was first elected to the House of Commons in 2002 to represent the riding of Windsor West, Ontario, after being twice elected to Windsor City Council.

He has won six elections for his seat. Prior to entering politics, he served the community as a social worker working with persons with disabilities and as a youth coordinator and mentor for New Canadians.

As a Member of Parliament, Brian has served in several capacities including as NDP Critic for Industry, Automotive, Transport, the Canada-US Border, International Trade, Public Safety, and the Great Lakes. He is presently the Dean of the NDP Caucus – the longest serving M.P. in the party.

Brian Masse’s current roles are:
• NDP Critic for Innovation, Science and Technology,
• NDP Critic for Great Lakes issues,
• Vice-Chair of the House of Commons Standing Committee on Industry, Science and Technology,
• Vice-Chair of the Canada-United States Inter-Parliamentary Group,
• Chair of the NDP Automotive Caucus,
• Member of various inter-parliamentary associations.

Brian has many successes as a representative and advocate including:
• Building the successful case for a new international border crossing between Detroit, Michigan, and Windsor, Ontario, and having it include pedestrian and cycling infrastructure, as well as a Community Benefits Fund;
• Eliminated the tax deductibility of corporate fines for environmental violations;
• Improving consumer choice for auto repairs through an agreement with the after-market industry;
• Successfully passed a motion in Parliament acknowledging the genocide in Srebrenica with an annual remembrance in Canada.

Brian Masse is married to Terry Chow and together they have two children Alexandria and Wade. He remains engaged in the community as a volunteer hockey coach and consistently works collaboratively and cooperatively with many organizations with a constant focus of making Windsor and Essex County a better place.

Kevin-K-McAleenanKevin K. McAleenan
Commissioner, U.S. Customs and Border Protection


Kevin K. McAleenan was sworn in on March 20, 2018, as Commissioner of U.S. Customs and Border Protection.

Prior to his confirmation, Mr. McAleenan served as the Acting Commissioner since January 20, 2017. As the agency’s chief executive, Mr. McAleenan oversees 60,000 employees, manages a budget of over $13 billion, and ensures the effective operations of CBP’s mission to protect national security while promoting economic prosperity. Mr. McAleenan directs CBP’s three core missions, counterterrorism, border security, and trade enforcement, while facilitating $4 Trillion in trade and facilitating travel of over 365 million people through ports of entry. He oversees the largest law enforcement agency and the second-largest revenue collecting source in the federal government.

Mr. McAleenan previously served as Deputy Commissioner from November 2, 2014, until his appointment to Acting Commissioner. In this role, he served as the agency’s Chief Operating Officer and senior career official. Under Mr. McAleenan’s leadership, CBP has developed strategies that protect the nation’s borders from terrorism and attack transnational criminal networks. Mr. McAleenan has also implemented innovations that have facilitated the U.S. international arrival and departure process, saving the government and travel industry millions of dollars. Additionally, he has advanced the development of CBP’s trade transformation agenda, designed to help America compete in the global economy.

Mr. McAleenan has previously held several leadership positions at CBP and one of its legacy agencies, the U.S. Customs Service. From 2006 to 2008, Mr. McAleenan served as the Area Port Director of Los Angeles International Airport, directing CBP’s border security operations at LAX and 17 other airport facilities in one of CBP’s largest field commands. In December 2011, Mr. McAleenan was named acting Assistant Commissioner of CBP’s Office of Field Operations. In this position, he led agency operations to secure the U.S. border while expediting lawful trade and travel at 329 ports of entry in the United States and 70 international locations in more than 40 countries.
Mr. McAleenan received a 2015 Presidential Rank Award, the nation’s highest civil service award. He also received the Service to America Medal, Call to Service Award, in 2005 for spearheading efforts to develop and implement a comprehensive antiterrorism strategy in the border security context after September 11, 2001.

Mr. McAleenan has been a member of the U.S. Government’s Senior Executive Service since 2006. Prior to government service, Mr. McAleenan practiced law in California. He received his Juris Doctor degree from the University of Chicago Law School and a Bachelor of Arts degree from Amherst College.

Sheriff-Jim-McDonnellSheriff Jim McDonnell
Los Angeles County, CA


Sheriff Jim McDonnell was sworn in as the 32nd Sheriff of Los Angeles County on December 1, 2014.

Sheriff McDonnell draws from his 37 years of service to lead the largest Sheriff’s Department in the World. The Los Angeles County Sheriff’s Department provides police services for more than ten million residents throughout a geographic area of 4,751 square miles. The Department maintains the largest jail system in the nation, housing more than 17,000 inmates daily. The Department also protects the largest court system in the nation, encompassing 37 Superior Courts. Through Sheriff McDonnell’s reformative direction, the Department is well on its way to accomplishing a number of long-term projects and goals, including the successful completion of consent decrees and settlement agreements with the Department of Justice. Ultimately, his goal is to provide the safest possible environment for all residents and visitors to Los Angeles.

Troy-MillerTroy Miller
Executive Director, National Targeting Center
U.S. Customs and Border Protection


Troy Miller serves as the Executive Director of the National Targeting Center (NTC) and is responsible for providing advance targeting, research, analysis, and coordination among numerous law enforcement and intelligence agencies in support of Customs and Border Protection’s (CBP) anti-terrorism mission on a 24x7 basis.

The National Targeting Center (NTC) is a key component of U.S. Customs and Border Protection’s (CBP) comprehensive border security and management strategy to safeguard travelers and cargo. NTC is the point within the agency where advance data, access to law enforcement and intelligence records, and systems converge to conduct the vetting necessary to identify travelers and shipments that pose the highest risk. NTC’s mission is to collaborate with Federal, State Local and International partners to effectively target, screen, and interdict inbound and outbound cargo across all international modes of transportation that pose a threat to national security or public safety, as well as facilitate lawful trade and travel.

Under Executive Director Miller’s leadership, the NTC mission has expanded to include the development of targeting protocols, the creation of global targeting initiatives, and the foundation of NTC’s Counter Terrorism and Counter Network Divisions. Beyond its primary counterterrorism mission, NTC employs risk-based strategic responses to secure the border against all threats and uses a counter-network approach to identify and disrupt terrorists and transnational criminal organizations (TCOs).

Mr. Miller began his career in 1993 as a Customs Inspector in North Dakota, and has served in numerous leadership capacities since that time. He served as a Watch Commander at the National Targeting Center – Passenger (NTC-P), and as Assistant Port Director for Passenger Operations in Seattle, Washington. He subsequently became the Director of the Targeting and Analysis Section within the Office of Intelligence and Operations Coordination (OIOC). In this capacity, Mr. Miller played an integral role in the creation of an integrated Targeting and Analysis Program in response to the CBP Commissioner’s mandate to transform the agency into a dynamic, intelligence-driven organization. In 2009, he was selected to be the Director of the NTC-P. In 2013, Mr. Miller had the honor of serving as the Acting Assistant Commissioner for the Office of Intelligence and Investigative Liaison (OIIL). In this role, he led efforts to enhance CBP’s ability to facilitate intelligence coordination, resulting in multiple high visibility and high impact joint operations.

Mr. Miller joined the Senior Executive Service in June 2011 when he was selected to serve as the Executive Director of the National Targeting Center.

Mr. Miller graduated from the Harvard Kennedy School of Government “Senior Managers in Government” program. He received both a Bachelor of Arts degree in Political Science and a Bachelor of Science degree in Economics from Bemidji State University. He is the recipient of several agency and interagency awards pertaining to border security and protection.

Judson-MurdockJudson Murdock
Acting Assistant Commissioner, Office of Intelligence
U.S. Customs & Border Protection


Mr. Judson W. Murdock II is the Acting Assistant Commissioner for U.S. Customs and Border Protection’s (CBP) Office of Intelligence where he oversees CBP’s intelligence enterprise.

Concurrently, he is the Director, Field Operations (DFO), Houston Field Office and has been in this role 2013. As the DFO, Mr. Murdock oversees CBP operations within Houston Field Office, which includes the Ports of Houston, Dallas, Amarillo, Austin, Corpus Christi, Freeport, Lubbock, Midland, Port Arthur, San Antonio, Oklahoma City and Tulsa, Oklahoma. He also oversees the Petroleum Center of Excellence and Expertise (CEE), which manages nationwide post-release trade workload for the petroleum, natural gas and minerals industries.

In 2017, he served a lengthy assignment as the Executive Director, Operations for the CBP’s Office of Field Operations (OFO) where he oversaw CBP operations nationwide that includes over 300 ports of entry and more than 24,000 CBP Officers and CBP Agriculture Specialists and a multimillion dollar budget.

Prior to his selection as DFO, Mr. Murdock was the Area Port Director for the Area Port of Dallas, overseeing CBP operations at the Ports of Dallas/Fort Worth, Amarillo, Austin, Lubbock, Midland, San Antonio, as well as the Ports of Tulsa and Oklahoma City in Oklahoma.

Mr. Murdock also served as the Assistant Port Director for Passenger Operations at the Port of Detroit from 2006 to 2008 and as Chief CBP Officer at the Port of Hidalgo/Pharr, Texas from 2003 to 2006. During his career with CBP, Mr. Murdock was a program manager at CBP Headquarters

He began his career as a U.S. Customs Inspector in El Paso, Texas in 1996.

Mr. Murdock is a veteran of the U.S. Army where he served as a Medic and attended Harvard University’s John F. Kennedy School of Government, Senior Executive Fellows program.

Mustafar-AliDato’ Seri Haji Mustafar Bin Haji Ali
Director General, Immigration Department of Malaysia


Dato’ Seri Haji Mustafar completed his early education at the Primary and Secondary Schools in Banting, Selangor.

He obtained Bachelor of Arts from University of Malaya, and Master of Science in Criminal Justice from the University of New Haven, United States.

Upon graduation, DATO’ SERI HAJI MUSTAFAR joined the Anti-Corruption Agency (Malaysian Anti-Corruption Commission (MACC)) in 1985, and had spent some 30 years in the Agency. He held various positions including, Senior Investigator of the Economic Branch, Prosecution officer, Head of Coordination and Policy Monitoring, Director of Research and Planning Division, and Secretariat of Investigation.

From June 2004 to February 2010, DATO’ SERI HAJI MUSTAFAR was the Deputy President of the Malaysian Institute of Integrity, he was also pioneer in the establishment of the Institute.

From March 2010 till June 2014, he was appointed as the Investigating Director of MACC and thereafter was promoted to Deputy Chief Commissioner of MACC until July 2016. On 1st August 2016, DATO’ SERI HAJI MUSTAFAR was appointed as a Director General of Immigration Malaysia which he has efficiently served until now.

DATO’ SERI HAJI MUSTAFAR had attended and presented papers at numerous international conferences, symposiums, seminars and workshops in various countries including the United States, Canada, United Kingdom, Austria, Finland, Hungary, Sweden, Germany,
Netherlands, Italy, France, Saudi Arabia, Australia, Hong Kong, India, Russia and in the ASEAN countries.

At the National Level, DATO’ SERI HAJI MUSTAFAR held several important posts such as Head of Secretariat of the Integrity Management Committee, chaired by the Prime Minister of Malaysia and a Member of the National Coordinating Committee on Anti-Money Laundering, to name but a few.

As the Director General of the Immigration Department, DATO’ SERI HAJI MUSTAFAR continued to improve the efficiency of the Department. He had initiated the Transformation Plan Sustenance, the Excellence of Immigration 2017-2020, with a view of preserving excellence, empowering competent human capital, as well as creating a conducive working enviroment.

The Immigration Department of Malaysia was awarded the ISO 37001:2016, Anti Bribery Management System, the first agency selected to receive the award among the 11 agencies who had participated, and is also the first agency under the Ministry of Home Affairs to receive this award. Under his charismatic leadership, Immigration Department of Malaysia received Skytrax World’s Best Aiport Immigration Service 2017 for Kuala Lumpur International Aiport.

In recognition of his invaluable services to the nation, DATO’ SERI HAJI MUSTAFAR has been bestowed the following awards:
(i) Sri Sultan Ahmad Shah Pahang (SSAP) (Pahang) which carries the title Dato’ Sri;
(ii) Darjah Gemilang Pangkuan Negeri (DGPN) (Pulau Pinang) which carries the title Datuk Seri;
(iii) Darjah Kebesaran Dato’ Setia – Sultan Sharafuddin Idris Shah (S.S.I.S) (Selangor) which carries the title Dato’ Setia;
(iv) Darjah Cemerlang Seri Melaka (DCSM) (Melaka) which carries the title Datuk Wira; and
(v) Panglima Mahkota Wilayah (P.M.W) from Yang DiPertuan Agong which carries the title Datuk.

In appreciation of his knowledge and extensive experience in civil service, he was conferred Adjunct Professor of Ahmad Ibrahim Kulliyyah of Law, International Islamic University of Malaysia (IIUM) on 1st March 2018.

DATO’ SERI HAJI MUSTAFAR is married to Datin Seri Hajah Mulia bte Ismail and has been blessed with 2 sons and 5 daughters.

Sophie-OtiendeSophie Otiende
Program Consultant, Awareness Against Human Trafficking, (HAART)


Sophie Otiende is a Programme Consultant at HAART Kenya.

Her main role involves coordination of services offered to victims of trafficking. She also develops curriculum and has co-authored three manuals on different issues in human trafficking. She is passionate about developing systems for grassroots organizations and has been working in development for more than ten years. Sophie has a background in education and business.

She is passionate about human trafficking because she is a survivor of child trafficking.

Michael-PezzulloMichael Pezzullo
Secretary, Department of Home Affairs, Australia


Michael Pezzullo was appointed Secretary of the Department of Home Affairs on 20 December 2017.

Within the Home Affairs Portfolio, Mr Pezzullo leads the Department that provides a centralised function to enhance the coordination of strategy, planning and policy related to issues affecting Australia’s domestic security. The Department works with the Portfolio’s operational and statutory independent agencies to deliver national policy and programs in several areas, including: law enforcement; counter-terrorism; countering violent extremism; cyber security; countering espionage and foreign interference; critical infrastructure protection; emergency management; transport, civil maritime and aviation security; customs and border protection; trade and travel facilitation; immigration and citizenship; and multicultural affairs.

Mr Pezzullo was previously Secretary of the Department of Immigration and Border Protection which commenced operating on 13 October 2014. In this role, he oversaw the integration of the Department with the Australian Customs and Border Protection Service (ACBPS) on 1 July 2015, including the standing-up of the Australian Border Force as the Department’s operational arm.

Prior to this, Mr Pezzullo was Chief Executive Officer of the ACBPS from February 2013, having joined the Service as its Chief Operating Officer in July 2009. As CEO, Mr Pezzullo was charged with implementing and overseeing reforms in ACBPS’s business processes and systems, and its workforce culture and capability.

Before joining ACBPS, Mr Pezzullo was Deputy Secretary Strategy in the Department of Defence—appointed to that position in January 2006. Here, he was responsible for defence strategy and planning, force structure development, the strategic policy aspects of Australian Defence Force operations, Defence’s international security relationships, and the delivery of national security programs in areas such as export controls, counter-proliferation and Defence cooperation with other countries. He also had oversight of the Department’s ministerial support and public affairs programs.

Mr Pezzullo joined the Department of Defence as a graduate in 1987. He worked in Defence until 1992 in a variety of strategic policy and intelligence positions. He then transferred to the Department of the Prime Minister and Cabinet, where he worked in the International Division.

In March 1993, he joined the staff of the Foreign Minister, Senator the Hon Gareth Evans QC. He remained in Parliament House until December 2001, including serving five years as Deputy Chief of Staff to the Leader of the Opposition, the Hon Kim Beazley MP.

In February 2002, he re-joined the Department of Defence as an Assistant Secretary in the Corporate Services and Infrastructure Group (now Defence Support Group). In March 2004, he was promoted to the position of Head Infrastructure. In July 2004, he was transferred into the newly formed role of Chief Of Staff Australian Defence Headquarters and Head of Coordination and Public Affairs Division. Between February 2008 and May 2009 he led the Defence White Paper team and was also the principal author of the 2009 Defence White Paper.

Mr Pezzullo has a BA (Hons) in History from Sydney University. He enjoys spending time with his family, watching cricket and rugby league, and reading (particularly on military history, international relations, intelligence, and political biographies).

Sree-RamaswamySree Ramaswamy
Partner, McKinsey Global Institute, Washington, DC


Sree Ramaswamy is a Partner at the McKinsey Global Institute (MGI), McKinsey’s business and economics research arm.

He leads research on the economics of digitization and the economics of multinational corporations. He is responsible for shaping MGI’s research initiatives, leading research on trends in competition, technology, and global forces influencing multinationals.

Selected Experience
Sree is also a co-leader of MGI’s research on North America, and has authored reports and articles on the ongoing digital transformation of the US economy, on new investment opportunities, on opportunities and challenges for the NAFTA region, and the role of US multinational firms in the global economy. Sree is a frequent speaker at conferences, policymaker, business, and media roundtables, and media briefings on topics related to his core research and to MGI’s broader themes around global forces, technology, trade and investment, and the global and US economic outlook. His research is frequently cited in the Economist, Financial Times, Harvard Business Review, and Wall Street Journal among other publications.

Broader Experience and Education
Prior to joining McKinsey, Sree spent a decade in the US telecom and aerospace sector. He worked in regulatory affairs and engineering research for broadband satellite networks and holds three patents. He has an MBA and Master’s and Bachelor’s degrees in engineering and telecommunications. Sree is based in Washington, DC.

John-SagleJohn Sagle
Director of Safeguarding Division
U.S. Customs and Border Protection, DHS


Mr. Sagle serves as Director, Agriculture Safeguarding within the Office of Field Operations.

In this position, he oversees the operational components of the Agriculture Quarantine Inspection (AQI) programs of CBP; this encompasses over 2,400 field-level CBP Agriculture Specialists, and the Agriculture Canine Program.

Nir-SolomonColonel (Res.) Nir Solomon
Senior Director, C4ISR & HLS Systems
Elbit Land and C4I Division


Nir was appointed as Senior Director in May 2017 and is responsible for the North America market.

Nir is holding a 28 years of distinguished service in the IDF where he served as battalion and brigade commander, and as deputy division commander.

Nir is a graduate of the U.S Special Forces course. At his last position in the IDF, he was the Digital Army Program (DAP) manager of the ground force command.

From his retirement until his current appointment he has held various management positions to include VP at one of the leading robotic company in Israel.

Nir holds a B.Sc. in Mechanical Engineering from the Tel Aviv University and a Master of Strategic Studies (MSS) from the U.S. Army War College in Pennsylvania.

Paul-SteelePaul A. Steele
SVP Member & External Relations and Corporate Secretary
International Air Transport Association


Paul Steele is Senior Vice President of Member and External Relations, and Corporate Secretary of the International Air Transport Association (IATA).

He is responsible for guiding and implementing IATA’s strategic advocacy and stakeholder relationship activities worldwide.

Paul served as the Executive Director of the Air Transport Action Group (ATAG), a cross-industry body that promotes sustainable aviation, from 2008 to 2014. He currently serves as a member of the ATAG Board of Directors.

Prior to joining IATA in December 2007, Paul was Chief Operating Officer of WWF International. Before WWF, Paul had over 20 years’ senior management experience with major international companies. His roles included Chief Executive of The Virgin Trading Company; Senior Vice President Sales, Marketing and Information Technology of the Hilton Hotel Group, covering 150 hotels in 50 countries and overseeing a sales and marketing team of 1,000 people; and various senior roles at Pepsi Cola International, lastly serving as Group Vice President in charge of Northern Europe.

He holds a Bachelor degree in Business Administration with French and a Diploma in Industrial Studies from Loughborough University and is a former faculty member of the Prince of Wales’s Business and the Environment Programme run by Cambridge University.

Seth-StodderSeth Stodder
Partner, Holland & Knight;
Former Assistant Secretary, Department of Homeland Security


Seth Stodder is a partner at Holland & Knight LLP, where he represents clients on a wide variety of matters involving international trade and cross-border transactions, proceedings before the Committee on Foreign Investment in the United States (CFIUS), immigration and visas, cybersecurity and data privacy, civil and criminal government investigations, and national/homeland security.

He also teaches national security law at the University of Southern California Gould School of Law, and is a frequent writer, speaker, and media commentator on national and homeland security, foreign policy, immigration and border security, international trade, CFIUS, cybersecurity, data privacy, constitutional law, and human rights issues.

Previously, he served in the Obama Administration as Assistant Secretary of Homeland Security for Border, Immigration & Trade Policy and, prior to that, as Assistant Secretary of Homeland Security for Threat Prevention & Security Policy. In those roles, he led teams advising DHS leadership and developing policy on border security, immigration and visa policy, trade, screening and vetting of individuals for national security purposes, law enforcement matters, cyber encryption and surveillance issues, and the negotiation of international information sharing agreements aimed at interdicting the movement of foreign terrorist fighters through global transportation systems. He oversaw the U.S. Visa Waiver Program, represented DHS on the Committee on Foreign Investments in the United States (CFIUS), and served as Co-Chair of the DHS Task Force on the use of social media for vetting purposes, consistent with privacy rights and civil liberties, stood up in the wake of the San Bernardino terrorist attacks. He also oversaw all DHS diplomatic engagements with the countries of the Western Hemisphere, as well as other countries around the world, leading negotiations and bilateral discussions with various countries, including Cuba, Mexico, Canada, Singapore, Australia, Germany, and the Five Eyes countries, among others.

Earlier in his career and in the immediate wake of the 9/11 attacks, he served in the George W. Bush Administration as Director of Policy and Planning for U.S. Customs and Border Protection and Counselor/Senior Policy Advisor to Commissioner Robert C. Bonner.

Mr. Stodder is a Member of the Pacific Council on International Policy, serves on the Alumni Leadership Council for the German Marshall Fund of the United States, was a Marshall Memorial Fellow in 2008, and also is a member of the Truman National Security Project. He is admitted to practice law in California and is a member of the U.S. Supreme Court Bar. He received his J.D. from the University of Southern California Law School, and his B.A. from Haverford College.

Ciro-UgarteDr. Ciro Ugarte
Regional Emergency Director, Pan American Office
World Health Organization


Dr. Ciro Ugarte is the Director of the Department of Health Emergencies of the PAHO/WHO.

He previously served as Deputy Director General at the National Institute of Occupational Health, and Director General of the Office of National Defense of the Ministry of Health of Peru, a position he held from 1988 until 1999. During that period, he also held positions as: President of the Peruvian Society of Emergency Medicine, Official Representative of the Peruvian Government to the International Committee of the Red Cross (ICRC), Member of the National Committee of the Peruvian Red Cross Society, consultant of the Office of United States. Foreign Disaster Assistance and member of the UN Disaster Assessment and Coordination Team. He coordinated the UN Inter-Agency Disaster Team in Honduras prior to joining PAHO/WHO in the year 2000 as Sub-regional Advisor for South America. He later served as Regional Advisor on Emergency Preparedness, and Director of the Department of Emergency Preparedness and Disaster Relief in Washington, D.C. Dr. Ugarte has extensive experience in DRR, emergency preparedness and disaster response. He coordinated the implementation of public health measures and health care at national and international levels in case of earthquakes, tsunamis, volcanic eruptions, severe floods, El Niño phenomenon, landslides, hazardous materials incidents, armed conflicts, terrorist attacks, taking of hostages, chemical emergencies, mass gatherings, meetings of Head of States, epidemics of cholera, yellow fever, dengue, malaria, hepatitis, pandemic influenza H1N1, among others.

Ronald-VitielloRonald Vitiello
Acting Deputy Commissioner, U.S. Customs and Border Protection


Ronald D. Vitiello became the Acting Deputy Commissioner of U.S. Customs and Border Protection (CBP) on April 25, 2017.

Since February 1, 2017, he has been the Chief of the U.S. Border Patrol. As its chief operating officer, he was responsible for the daily operations of the U.S. Border Patrol and reported to the Commissioner of CBP, assisting in planning and directing nationwide enforcement and administrative operations.

Chief Vitiello entered on duty with the Border Patrol in 1985 as a member of Class 174. His first duty assignment as a Border Patrol agent was at the Laredo Station in the Laredo Sector, where he also served as a Supervisory Border Patrol Agent. As an agent and supervisor, he participated in Special Response Team operations and was instrumental in the formation of the Laredo Sector Criminal Alien Program.

In June 1997, he served as a Deputy Assistant Regional Director for the Border Patrol at the Central Region Office in Dallas, Texas, where he oversaw the regional implementation of Operation Rio Grande. In June 2000, he was selected as a Special Operations Supervisor at the Nogales Station in the Tucson Sector. During his time in Arizona, Chief Vitiello worked extensively in the Tucson Sector Community Relations Office. He was later promoted to Assistant Patrol Agent in Charge of the Nogales Station.

In November 2002, he was selected as an Assistant Chief at U.S. Border Patrol Headquarters. While at Headquarters, Chief Vitiello was one of the key contributors in the unification of CBP and the creation of the Department of Homeland Security.

In January 2005, he was promoted to Chief Patrol Agent of the Swanton Sector in Vermont and held that position until July 2007, when he was selected as a member of the Senior Executive Service and promoted to Chief Patrol Agent of the Rio Grande Valley Sector in Texas. There, Chief Vitiello was appointed as the Lead U.S. CBP Hurricane Preparedness Coordinator for the Federal Emergency Management Agency’s Region VI. He was responsible for deploying personnel and resources to a national domestic incident site, representing the CBP Commissioner as the Lead Field Coordinator, and leading more than 12,000 CBP employees in Texas, New Mexico, Arkansas, Oklahoma, and Louisiana.

In 2010, he was assigned as the Deputy Chief of the U.S. Border Patrol until July 2016, when he was promoted to the Executive Assistant Commissioner of Operations Support.

Ronald D. Vitiello is 53 years old, married with two children, and a native of Chicago, Illinois.

John-P-WagnerJohn P. Wagner
Deputy Executive Assistant Commissioner
Office of Field Operations, U.S. Customs and Border Protection


John P. Wagner has been the Deputy Executive Assistant Commissioner for the Office of Field Operations since April of 2014.

In this role, Mr. Wagner oversees nearly 30,000 employees including approximately 23,000 CBP Officers and over 2,400 CBP Agriculture Specialists that protect U.S. borders. An annual operating budget of $4.8 billion provides for operations at over 330 ports of entry, and many programs that support the national security, immigration, customs, and commercial trade-related missions of CBP.

In his 25 plus years of service, Mr. Wagner has worked on a wide variety of operational and policy issues. Mr. Wagner has been a leader in developing many successful transformative efforts for the organization, including the development of the internationally acclaimed Global Entry program and the Automated Passport Control kiosks for international travelers. He is recognized as a driving force behind many of CBP’s resource saving and time saving initiatives, while simultaneously enhancing security operations at the ports of entry.

A native of Long Island, NY, Mr. Wagner graduated from the State University of New York at Albany, with a Bachelors of Arts degree in Psychology. He began his Federal law enforcement career in 1991 when he joined the U.S. Customs Service as a Customs Inspector, and has worked at the New York/New Jersey seaport and the land border port of Laredo, TX before being assigned to Headquarters. Mr. Wagner is a graduate of the Senior Executive Fellows course at the JFK School of Government at Harvard University, and was honored as a finalist for a Service to America’s medal in 2015.

Clarence-YeoClarence Yeo
Commissioner Immigration & Checkpoints Authority (ICA) Singapore


Mr Clarence Yeo has been the Commissioner of the Immigration & Checkpoints Authority (ICA), Singapore, since September 2010.

His knowledge and expertise extend beyond operations and security areas as he oversaw and drove the key areas of policy formulation, planning and technology, corporate services, manpower, and corporate communications during the early years of ICA’s formation. Mr Yeo previously held the appointments of Deputy Commissioner (Policy & Administration) and Deputy Commissioner (Operations).

Mr Yeo’s career span in ICA has been extensive and wide. Early in his career, Mr Yeo was appointed Director (Tuas Joint Operations Command) of the then Singapore Immigration & Registration (SIR) where he saw to the successful opening of Singapore second land crossing with Malaysia in January 1998. Mr Yeo’s depth of command and control experience also covers the field of enforcement and intelligence operations. His vast experience in handling and driving operations and security-related issues came in handy upon the formation of ICA in April 2003, when he headed the Checkpoint Security Operational Master Plan and was responsible for conceptualising policies, frameworks and masterplans for various immigration and checkpoint matters. With his in-depth knowledge and expertise running the full gamut of developing, leading and managing operational projects, Mr Yeo was instrumental in spearheading the BioPass project which led to the successful public launch of Singapore’s first biometric passport in August 2006.

Under Mr Yeo’s visionary leadership, ICA has been conferred with numerous accolades and awards for its various achievements and strive for organizational excellence, and amongst which, these include the Singapore Quality Award in 2009 as well as the prestigious Singapore Quality Award (with Special Commendation) in 2015. In recognition of attaining global standards in operational excellence as well as being a global benchmark of Border Management excellence, BORDERPOL had also conferred ICA with the inaugural Excellence in Border Management Award in 2014, and appointed Mr Yeo as a Member in the BORDERPOL Common Council in 2015. Mr Yeo is also a member of the Biometrics Institute Borders Group. More recently in November 2016, ICA was also awarded the Global Performance Excellence Award (World Class) by the Asia Pacific Quality Organisation for its organizational excellence.

Mr Yeo’s academic qualifications include a Master in Public Policy and a BSc (Hons) 2nd Class Upper in Economics. Mr Yeo has received several awards, including the National Day Public Administration Medal (Silver) in 2006 and the Public Administration Medal (Gold) in 2013. Mr Yeo was also awarded the Medal of Commendation by the Singapore National Trade Union Congress in May 2017 in recognition of his significant contributions towards good labour-management relations.